Quadrupling sales with the Brand Referral Bonus and HAQM Attribution
"We earned $100,000 back from HAQM in
addition to our standard revenue."
Justin Maddahi
Chief Marketing Officer, Lumineux
A natural solution for oral health
Dr. Kourosh Maddahi, a cosmetic dentist in Beverly Hills,
spent decades recommending mouthwash products to
patients who were advised not to brush for one week
after certain procedures. He found that producers of
those products would change their formulas or disappear
altogether, so in 2015, he developed his own. Before long,
Dr. Maddahi’s all-natural, certified non-toxic, and microbiome-
safe mouthwash took off, along with toothpaste and
sensitivity-free whitening strips.
Launching Lumineux with HAQM
Justin Maddahi helped launch online sales for Lumineux in the
HAQM store around 2015.
“Honestly, we launched on HAQM because we didn’t know any better,” Justin says.
Once Lumineux’s products started gaining traction in the HAQM store, they built out a website to start enhancing the visual and experiential elements of their brand.
“Honestly, we launched on HAQM because we didn’t know any better,” Justin says.
Once Lumineux’s products started gaining traction in the HAQM store, they built out a website to start enhancing the visual and experiential elements of their brand.
We used to spend tens of millions per year on Facebook ads. When Apple changed their privacy settings with the launch of iOS 14, Facebook ads became ineffective, and we lost the best way to acquire new customers.
How a software update upset a sales avenue
When Apple released iOS 14 to the public in September
2020, online retailers including Lumineux found that ad
links to product pages were blocked by a log-in screen; the
iOS 14 privacy configurations no longer tracked user information
from one site to another. Within months of the
change, Justin and his team reduced their Facebook ads
budget by half, then half again, until they stopped running
paid ads on Facebook and its affiliates altogether. Sales
suffered, and Justin knew he’d have to pivot quickly.
The Brand Referral Bonus and HAQM Attribution supercharge analytics
Working with Lumineux’s hired marketing agency, Vendo,
Justin discovered HAQM’s Brand Referral Bonus
, which allows sellers to add trackable tags to non-HAQM marketing campaigns using HAQM Attribution. Vendo created a strategy to
reinvigorate Lumineux’s social advertising by using
the average 10% credit from the Brand Refereral Bonus to do more. In addition,
HAQM Attribution provided analytics to optimize ads. Vendo was even able to help
Justin circumvent the log-in screen issue with deep links
that sent customers directly to in-app product
pages.
“Once we got it started, [the Brand Referral Bonus] was simple to use and easy to understand. There weren’t a lot of roadblocks,” Justin says.
Lumineux started using the Brand Referral Bonus in email, SMS campaigns, podcasts, and across social media.
“We saw four times the click-through rate when our CTA mentioned HAQM versus our website,” Justin says. “We also saw conversion rates grow four to five times over what we were seeing on our website.”
“Once we got it started, [the Brand Referral Bonus] was simple to use and easy to understand. There weren’t a lot of roadblocks,” Justin says.
Lumineux started using the Brand Referral Bonus in email, SMS campaigns, podcasts, and across social media.
“We saw four times the click-through rate when our CTA mentioned HAQM versus our website,” Justin says. “We also saw conversion rates grow four to five times over what we were seeing on our website.”
We saw four times the click-through rate when our CTA mentioned HAQM versus our website. We also saw conversion rates grow four to five times over what we were seeing on our website.
The Brand Referral Bonus and the snowball effect
“There seems to be a snowball effect from doing the
[Brand Referral Bonus] and driving external traffic,” Justin says.
Lumineux has enjoyed some remarkable milestones since they incorporated the Brand Referral Bonus into their strategy. Their product search rankings jumped about 30,000 positions, moving them closer in ranking to one of their major competitors.
Justin has seen this snowball effect translate to increased profits.
“It creates more visibility and we’re seeing the brand halo that happens when your PPC [pay-per-click] starts to work better, your organic ranking is better, and your search volume on HAQM is higher,” Justin says.
Sales doubled, putting Lumineux in a position to see sales quadruple.
Lumineux has enjoyed some remarkable milestones since they incorporated the Brand Referral Bonus into their strategy. Their product search rankings jumped about 30,000 positions, moving them closer in ranking to one of their major competitors.
Justin has seen this snowball effect translate to increased profits.
“It creates more visibility and we’re seeing the brand halo that happens when your PPC [pay-per-click] starts to work better, your organic ranking is better, and your search volume on HAQM is higher,” Justin says.
Sales doubled, putting Lumineux in a position to see sales quadruple.
Lumineux’s Deal of the Day milestones
Lumineux sold $2.1 million worth of products
in one Deal of the Day, including $1 million through the
Brand Referal Bonus and HAQM Attribution. With the average 10% credit built into the Brand Referral Bonus, Lumineux earned $100,000
back from HAQM in addition to their standard revenue.
Their whitening strips were the #1 product
in Health & Household, and their products held down the top
four spots in Teeth Whitening Products. They were also #1 in
Toothpaste and #3 in mouthwash.
Scaling up to leverage more sales
Scaling up ad campaigns that link to
Lumineux’s HAQM product pages became a priority.
“We still have a few ad channels that link right to our website, but 85% to 90% of our marketing drives the buyer right to HAQM," Justin says.
He’s even considered turning on their Facebook ads again because driving traffic to HAQM from external sites improved their product search ranking and their conversion rates so remarkably.
“[The Brand Referral Bonus] and HAQM Attribution are the perfect tools to drive traffic to our products and boost profitability,” Justin says.
“We still have a few ad channels that link right to our website, but 85% to 90% of our marketing drives the buyer right to HAQM," Justin says.
He’s even considered turning on their Facebook ads again because driving traffic to HAQM from external sites improved their product search ranking and their conversion rates so remarkably.
“[The Brand Referral Bonus] and HAQM Attribution are the perfect tools to drive traffic to our products and boost profitability,” Justin says.
The 10% back really put it over the top for us. Since we are driving the traffic, that 10% makes a huge difference in terms of our profitability to the point where it’s just a no brainer.
