How HAQM Business invoices work for sellers

Start selling*

Invoices can be an effective way to grow your audience of business-to-business (B2B) customers. Compared to other payment methods, invoices can present unique advantages for both customers and sellers, making them a preferred form of payment for many businesses. How do HAQM business invoices work, and how can they benefit your business? Let’s dive into the details:

• What is an invoiced order?
• Why do some B2B customers prefer to pay via invoice?
• How do invoices work in the HAQM store?
• What are the benefits of invoices for HAQM sellers?
• How do you review invoiced orders in Seller Central?
• When do HAQM sellers get paid for invoiced orders?

What is an invoiced order?

An invoiced order is a transaction where a customer receives an invoice that documents the details for one or more purchases they’ve placed. Invoices can give customers the flexibility to pay at a later time, with payment terms specifying when payment is due. For example, “net 30” payment terms give the customer 30 days from the purchase date before payment is due.

Why do some B2B customers prefer to pay via invoice?

In addition to the flexibility to “buy now, pay later,” advantages of invoices for B2B customers can include:

Streamlined shopping

An invoice allows a business to group multiple purchases and conveniently pay for them in one transaction, saving time and resources.

Improved organization

Itemized invoices document the details of purchases and can help businesses track spending, maintain records, perform accounting, and optimize other business processes.

Simplified payments

Businesses can have the option to pay invoices via their preferred payment method, like electronic transfer or check.

How do invoices work in the HAQM store?

Certain business customers in the HAQM store can qualify for Pay by Invoice, which allows them to pay via invoice for products listed by all sellers in the HAQM store. Pay by Invoice is available through HAQM Business—a program that provides a suite of tools and features to help sellers connect with B2B customers.

Learn more about HAQM Business

What are the benefits of invoices for HAQM sellers?

HAQM Pay by Invoice can offer several benefits to sellers. Here are a few to consider:

Boost your B2B sales

Invoices can help attract B2B customers who prefer to pay via invoice and might not otherwise buy from your business or shop in the HAQM store. Business customers often buy in larger quantities and return fewer products, giving you the potential to sell more with less time and effort.

Minimize administrative hassle

Managing invoices can be stressful and consume valuable time and resources, but with Pay by Invoice, we handle administrative to-dos on your behalf. Tasks that we take care of through Pay by Invoice include:

• Performing credit checks and approving payment terms for business customers
• Issuing invoices and following up on past-due invoices with payment reminders
• Billing customers for purchases and tracking invoiced orders

Reduce risk

Pay by Invoice can help remove some of the risk associated with doing business by invoice. With traditional invoicing, even if the seller does their due diligence, there’s a chance that a customer might not pay for the products or services provided. With Pay by Invoice, HAQM guarantees payment to the seller no later than seven days past the invoice due date—whether the customer pays their invoice or not.

Improve your cash flow

Because there’s a delay between order placement and when you get paid, invoices can add complexity to the way you manage your cash flow. If you want to accelerate payments for Pay by Invoice orders, you can activate our Get Paid Faster service for a processing charge of 1.5% of the invoiced amount for each transaction.

Update your payment settings in Seller Central

How do you review invoiced orders in Seller Central?

There are several ways you can review invoiced orders in Seller Central, depending on what details you want to find. Let’s take a tour of three places where you can find information about Pay by Invoice orders within the Payments Dashboard of Seller Central:

1. Statement View
2. Transaction View
3. Reports Repository

1. Statement View

The Statement View is the default homepage for the Payments Dashboard. To get to the Payments Dashboard, log in to your selling account, hover over Payments in the main menu, then select Payments.

At the top of the page, you’ll find an overview showing separate rows for your standard orders and invoiced orders. The “Standard Orders” row reflects details for orders placed by customers who’ve used payment methods other than Pay by Invoice. In the “Invoiced Orders” row, you can find a total balance, funds available, and recent payouts for invoiced orders.

Below invoiced orders, the “Deferred Transactions” row shows the total amount you have pending from deferred transactions. A transaction can be deferred because of invoicing or for another reason, like an order awaiting delivery. As the funds are released, the amounts move from your deferred transactions to your standard orders and invoiced orders balances.

Beneath deferred transactions, the “All Accounts” row shows how your standard orders, invoiced orders, and deferred transactions add up. Scroll down for a graph showing a breakdown of product charges, refunds, expenses, and more. You can also use the Account Type drop-down menu above the graph to toggle between Standard Orders and Invoiced Orders.

2. Transaction View

To review details for individual transactions, including the scheduled payment release dates, select the hyperlinked amount in the “Total Balance” column of the “Deferred Transactions” row on the Payment View. This takes you to the Transaction View, where you can use the Account Type drop-down menu to select Invoiced Orders. You can also use the Transaction Status drop-down menu to choose between All Transaction Statuses, Released Transactions, or Deferred Transactions, then use the date range selectors and select the Update button to refresh the list of transactions below. Select the hyperlinked amount in the “Total” column to review additional details on an individual transaction.

3. Reports Repository

To get individual transaction reports, summary reports, and more, go to the Reports Repository by selecting the Reports Repository tab at the top of the Statement View. Select Invoiced Orders in the Account Type drop-down menu, then choose Summary, Transaction, or Deferred Transaction from the Report Type drop-down menu. Under “Reporting Date Range,” select Custom Date Range, then use the date selectors, or choose Month. Select the Request Report button to generate the report.

Log in to review invoiced orders

When do HAQM sellers get paid for invoiced orders?

We credit your selling account for an invoiced order when the customer pays their invoice, or at latest seven days past the invoice due date, if a customer hasn’t paid by then. In the HAQM store, the invoice due date is usually 30 days after the purchase date (net 30), though in some cases the invoice terms could give the customer 45 days or longer.

Until the funds are released, an invoiced order displays in your selling account as a deferred transaction, meaning it’s pending. Transactions in the HAQM store are deferred when an order is awaiting delivery or customer payment. When a transaction is no longer deferred, you’ll be paid for the order at the close of the next settlement period. HAQM generally settles selling accounts every two weeks. Note that it can take several business days for the money to appear in your bank account after HAQM initiates a payment.

Generally, you can track your payments for invoiced orders in Seller Central through three phases:

1. The funds for invoiced orders release when the customer pays their invoice, or at latest on a scheduled release date seven days past the invoice due date. Find the release date for an invoiced order by selecting the hyperlinked amount in the “Total Balance” column of the “Deferred Transactions” row of the Payments Dashboard. On the Transaction View page, you can review the “Payment Release Date” column to locate the release dates for individual transactions.
2. Disbursements take place based on scheduled settlement periods. To find the date of your next disbursement, check the bottom of the Statement View (the homepage of the Payments Dashboard). Here you’ll see the scheduled date that HAQM will initiate your next transfer, along with an estimate of the disbursement amount.
3. When HAQM initiates a transfer, it is sent to and acknowledged by HAQM’s bank provider. After the Automated Clearing House or electronic funds transfer is complete, the money will appear in your bank account. Track the status of a transfer by selecting the Disbursements tab at the top of the Payments Dashboard.

Simplify, streamline, and scale your B2B sales with invoices

Invoicing can add a layer of complexity to business transactions, but finding a way to navigate the nuances can be worth it. If giving customers the flexibility to pay later could pose challenges to your cash flow, product sourcing, or other aspects of your ecommerce strategy, then invoices might not be right for you. On the other hand, if you don’t offer invoicing as a payment option, you could miss out on lucrative sales from business customers. With guaranteed payments and efficient management at scale, HAQM business invoices could be a simplified solution for your needs.

Invoiced payments are free for HAQM sellers. To create a selling account, register as a seller.

*A Professional selling plan is $39.99 a month + selling fees. Learn more